Thank you for choosing our men’s clothing products! We are committed to providing you with a quality shopping experience. The following is a detailed policy on returns and exchanges. Please read it carefully before purchasing.
Return and Exchange Policy
Return and Exchange Period
Customers have 30 days to return or exchange the goods after receiving them. Please make sure that the goods are sent back within this period.
Product Requirements
The returned goods must be kept in a new, unused state, and with the original labels and packaging.
Do not wash the tried-on goods or have odors (such as perfume) that affect secondary sales.
Return and Exchange Process
Please submit a return and exchange application through our customer service email or online customer service within 30 days after receiving the goods.
We will provide a detailed return and exchange address and related information based on your application.
Freight Instructions
If the return or exchange is caused by product quality problems (such as damage, stains, etc.), we will bear the round-trip shipping costs.
In other cases (such as inappropriate size, dislike of style, etc.), customers need to pay for the return shipping costs themselves.
Refund Processing
Once we receive your returned item and confirm that it meets the return and exchange policy, the refund will be processed within 3-7 business days and returned to your payment account.
Exchange Policy
If you need to exchange, please indicate the size or style you need to replace in the application to ensure that we can send you a new item.
Notes
Please avoid wearing shoes or other accessories before trying them on to ensure that the product is in new condition.
We reserve the right to interpret the return and exchange policy.
If you have any questions or need further help, please feel free to contact our customer service team. Thank you for your support and trust in our menswear brand!
I hope you enjoy your shopping experience!