- Scope of Application
These terms apply to all sales transactions between our company (hereinafter referred to as the “seller”) and the customer (hereinafter referred to as the “buyer”), covering domestic and international transportation arrangements. - Transportation methods
Domestic transportation: Provide a variety of domestic transportation methods. Buyers can choose the appropriate transportation method according to actual needs.
International transportation: Support international transportation.
- Transportation time
Domestic transportation time:
Express service: Usually delivered within 1-3 working days after the order is placed.
Freight service: Depending on the destination, it usually takes 3-7 working days, and there may be delays in special areas.
Self-pickup service: The buyer can pick up the goods at the designated location at any time after receiving the notice.
International transportation time:
International express: Usually delivered within 5-12 working days after the order is placed, and the specific time depends on the destination and customs clearance.
Sea transportation: Usually takes 20-45 working days, which will vary depending on the route and destination port.
Air transportation: Usually delivered within 5-10 working days after the order is placed, but the customs clearance time of the destination country needs to be considered.
- Costs
The transportation costs shall be borne by the buyer, and the specific costs will be clearly listed when the order is confirmed.
If the delivery is delayed due to the seller’s reasons, the seller will bear the relevant costs and be responsible for re-arranging the transportation. - Risk transfer
During the transportation process, the ownership and risk of the goods are transferred to the buyer when they are handed over to the logistics company. The seller recommends that the buyer insure the goods during transportation to reduce the risk of potential losses. - After-sales service
If the buyer finds damage or missing caused by transportation after receiving the goods, he should submit a written application to the seller within 48 hours, and the seller will assist in handling related issues. - Dispute resolution
Disputes arising from this clause shall be resolved through friendly negotiation. If the negotiation fails, it may be submitted to the jurisdiction of the court where the seller is located.
The above terms shall take effect from the date of confirmation of the buyer’s order. For more details, please contact the seller’s customer service.